Got Questions? We've Got Answers.

Everything you need to know about our website design, hosting, and pricing — all in one place.

SSL Secured 7-Day Delivery Zero Upfront Costs
How much does a website cost?

Our websites start from R300/month (up to 3 pages). Advanced packages are R450/month, with custom solutions for larger projects.

ℹ️ Domains other than .co.za cost more, but only on the first month and for annual renewals after 12 months.
View Packages
Are there any upfront fees?

No. We offer ZERO upfront costs on our monthly packages.

How long does it take to build my website?

Most websites are completed within approximately 7 days after receiving your content.

ℹ️ More complex websites with custom features may take longer. We'll communicate any timeline adjustments after reviewing your requirements.
Is hosting included?

Yes — hosting, SSL security, and basic maintenance are all included in our plans.

Will my website work on mobile devices?

Absolutely. All websites are fully responsive and mobile-optimized.

Do you offer SEO services?

Yes. Basic SEO is included in all packages, with advanced optimization available in higher packages.

ℹ️ While we implement SEO best practices, we cannot guarantee specific Google rankings as search results depend on many factors.
Can you build online stores?

Yes, we build eCommerce stores, booking systems, and custom solutions.

Why is a deposit required for some projects?

A 50% non-refundable deposit secures your booking and covers initial design and planning work.

ℹ️ This applies mostly to custom package projects. Standard monthly packages do not require a deposit.
What happens if I request changes after approving the quote?

Scope changes may affect timelines and pricing. We always discuss additional costs before proceeding.

ℹ️ Minor changes (image updates, pricing text) are included per year depending on your package. Major scope changes fall outside this allowance.
Who owns the website once completed?

You own all content you provide. Once fully paid, you receive the rights to use the finished website for your business.

ℹ️ See Section 7A of our Terms for full IP details.
Do I own the source code?

Iron Web retains ownership of its proprietary platform systems, but you have full rights to use your website for your business.

ℹ️ See Section 7A of our Terms for full IP details.
Can I move my website to another host later?

A static export can be provided if services are cancelled. Dynamic features may require redevelopment elsewhere.

What happens if a payment is late?

Invoices are due within 7 business days. Services may be suspended until payment is received.

ℹ️ After 7 days, we may temporarily suspend your site. After 1 month of non-payment, your website may be permanently removed.
Do you offer refunds?

Deposits are non-refundable as they cover work already completed.

ℹ️ Our services operate on a prepaid basis — you pay for the coming month in advance. No refunds are issued for prepaid months.
Do you provide ongoing support?

Yes. Support and maintenance are included while your hosting plan is active.

ℹ️ New or extra development work may incur additional costs and may require upgrading your package.
Can I upgrade my plan later?

Yes. You can upgrade as your business grows or your requirements change.

Can you help with domain registration?

Yes. We can assist with registering or transferring your domain.

ℹ️ A .co.za domain is included in all of our packages. Other extensions may cost more.
No questions matched your search. Try different keywords or ask Luna directly.

Still have a question?

Our team and Luna AI are ready to help you out.

Ready to Grow Your Business Online?

Professional websites from R300/month — no upfront costs, live in 7 days.

Get Started Today
Chat with Luna